Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:16 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:21 CST
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:15 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:21 CST
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:13 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:20 CST
Welcome to the status page for RedSky Technologies. Here you will find the current status of each of the portals as well as sign up for alert and release notifications.
E911 Anywhere
Operational
90 days ago
99.99
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Portal Availability
Operational
90 days ago
99.99
% uptime
Today
Call Routing
Operational
90 days ago
100.0
% uptime
Today
Horizon Mobility for Webex Calling
Operational
90 days ago
99.99
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Portal Availability
Operational
90 days ago
99.99
% uptime
Today
Call Routing
Operational
90 days ago
100.0
% uptime
Today
Horizon Mobility for Service Providers
Operational
90 days ago
99.99
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Portal Availability
Operational
90 days ago
99.99
% uptime
Today
Call Routing
Operational
90 days ago
100.0
% uptime
Today
Testing Non Production
Operational
Call Routing
Operational
API
Operational
Portal Availability
Operational
VPC Outages
Operational
90 days ago
99.46
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Please be aware that RedSky will be updating the portals during the times dates listed below starting at 9pm CT and access to the portal may be affected. Call routing will NOT be impacted.
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-04-28 19:53 CST with an expected time to resolution of 2026-04-29 13:20 CST. The cause of the outage was: A fiber cut in a downstream carrier's network. The issue was affecting 9 1 1 call delivery to the following PSAPs: FCC ID 4995, Churchill County Sheriffs Office, Churchill County, NV. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 979322 or your service provider.
Apr 29, 15:39 CDT
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-04-28 19:53 CST with an expected time to resolution of unknown. The cause of the outage is: Currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCC ID 4995, Churchill County Sheriffs Office, Churchill County, NV. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 979322 or your service provider.
Apr 29, 09:42 CDT
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-04-28 19:53 CST with an expected time to resolution of 2026-04-29 13:20 CST. The cause of the outage was: A fiber cut in a downstream carrier's network. The issue was affecting 9 1 1 call delivery to the following PSAPs: FCC ID 4995, Churchill County Sheriffs Office, Churchill County, NV. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 979322 or your service provider.
Apr 29, 15:38 CDT
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-04-28 19:53 CST with an expected time to resolution of unknown. The cause of the outage is: Currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCC ID 4995, Churchill County Sheriffs Office, Churchill County, NV. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 979322 or your service provider.
Apr 29, 09:42 CDT
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-04-28 19:53 CST with an expected time to resolution of 2026-04-29 13:20 CST. The cause of the outage was: A fiber cut in a downstream carrier's network. The issue was affecting 9 1 1 call delivery to the following PSAPs: FCC ID 4995, Churchill County Sheriffs Office, Churchill County, NV. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 979322 or your service provider.
Apr 29, 15:37 CDT
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-04-28 19:53 CST with an expected time to resolution of unknown. The cause of the outage is: Currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCC ID 4995, Churchill County Sheriffs Office, Churchill County, NV. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 979322 or your service provider.
Apr 29, 09:41 CDT
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-04-28 14:05 CST with an expected time to resolution of 2026-04-28 18:11 CST. The cause of the outage is: Was a fiber cut within a downstream carrier's network. The issue was affecting 9 1 1 call delivery to the following PSAPs: FCCID 1600, Ocala Police Department, Marion County, FL; FCCID 1579, Marion County Public Safety Communications, Marion County, FL. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT978998 or your service provider.
Apr 28, 23:54 CDT
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-04-28 14:05 CST with an expected time to resolution of Unknown. The cause of the outage is: Currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID 1600, Ocala Police Department, Marion County, FL; FCCID 1579, Marion County Public Safety Communications, Marion County, FL. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT978998 or your service provider.
Apr 28, 18:09 CDT
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-04-28 14:05 CST with an expected time to resolution of 2026-04-28 18:11 CST. The cause of the outage is: Was a fiber cut within a downstream carrier's network. The issue was affecting 9 1 1 call delivery to the following PSAPs: FCCID 1600, Ocala Police Department, Marion County, FL; FCCID 1579, Marion County Public Safety Communications, Marion County, FL. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT978998 or your service provider.
Apr 28, 23:53 CDT
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-04-28 14:05 CST with an expected time to resolution of Unknown. The cause of the outage is: Currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID 1600, Ocala Police Department, Marion County, FL; FCCID 1579, Marion County Public Safety Communications, Marion County, FL. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT978998 or your service provider.
Apr 28, 18:08 CDT
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-04-28 14:05 CST with an expected time to resolution of 2026-04-28 18:11 CST. The cause of the outage is: Was a fiber cut within a downstream carrier's network. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID 1600, Ocala Police Department, Marion County, FL; FCCID 1579, Marion County Public Safety Communications, Marion County, FL. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT978998 or your service provider.
Apr 28, 23:51 CDT
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-04-28 14:05 CST with an expected time to resolution of Unknown. The cause of the outage is: Currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID 1600, Ocala Police Department, Marion County, FL; FCCID 1579, Marion County Public Safety Communications, Marion County, FL. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT978998 or your service provider.
Apr 28, 18:07 CDT
Completed -
The scheduled maintenance has been completed.
Apr 21, 22:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 21:00 CDT
Scheduled -
Please be aware that RedSky will be updating the portal during the times dates listed below starting at 9pm CT and access to the portal may be affected. Call routing will NOT be impacted.
This hotfix is being implemented in order to resolve an issue with MyE911 verification emails not being sent.