VoIP Positioning Center (VPC) Incident Notice ? TT 894268
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:16 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:21 CST
VoIP Positioning Center (VPC) Incident Notice ? TT 894268
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:15 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:21 CST
VoIP Positioning Center (VPC) Incident Notice ? TT 894268
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:13 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:20 CST

About This Site

Welcome to the status page for RedSky Technologies. Here you will find the current status of each of the portals as well as sign up for alert and release notifications.

Uptime over the past 90 days. View historical uptime.
E911 Anywhere Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Availability Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Horizon Mobility for Webex Calling Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Availability Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Horizon Mobility for Service Providers Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Availability Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Testing Non Production Operational
Call Routing Operational
API Operational
Portal Availability Operational
VPC Outages Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

RedSky E911 Anywhere and Horizon Mobility Emergency Update
Completed - The scheduled maintenance has been completed.
Jul 31, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 18:00 CDT
Scheduled - Please be aware that RedSky will be updating internal call routing components during the times dates listed below starting at 6pm CT. No service interruption to API, portal, or call routing is expected.

WHEN
E911 Anywhere(https://anywhere.e911cloud.com/)
7/31/26 Starting at 9pm CT

Horizon Mobility(https://wxc.e911cloud.com/)(https://horizon.e911cloud.com/)
7/31/26 Starting at 9pm CT
Jul 31, 17:58 CDT

Jul 30, 2026

No incidents reported.

Jul 29, 2026

VoIP Positioning Center (VPC) Incident Notice (TT 1040780)
Resolved - This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally in the affected region. Start time: 07/29/2026 02:08:58 Central Time. Resolved time: 03:45:31 Central Time. Cause: vendor maintenance. Affected PSAPs: [FCC ID 571] Butte County Sheriff (oroville) Butte CA; [FCC ID 610] Chico Police Department Butte CA; [FCC ID 677] Csu Chico Police Department Butte CA; [FCC ID 860] Oroville Police Department Butte CA; [FCC ID 867] Paradise Police Department Butte CA.
Jul 29, 07:16 CDT

Jul 28, 2026

No incidents reported.

Jul 27, 2026

VoIP Positioning Center (VPC) Incident Notice (TT 1038979)
Resolved - This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Resolved time: approximately 2:12 AM Central Time. Cause: Loss of SS7 connectivity between the Lumen hand-off and AT&T. Calls are once again being delivered with full ANI ALI, however. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR; FCCID 5845, Willamette Valley Communications Center, Marion, OR.
Jul 27, 11:20 CDT
Update - This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Estimated time to resolution: Currently Unknown. Cause: Currently unknown; carriers are working to isolate the cause. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR; FCCID 5845, Willamette Valley Communications Center, Marion, OR.
Jul 26, 20:38 CDT
Update - This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Estimated time to resolution: Currently Unknown. Cause: Currently unknown; carriers are working to isolate the cause. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR.
Jul 26, 16:38 CDT
Update - This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown; carriers are working to isolate cause. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR.
Jul 26, 06:31 CDT
Investigating - This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: July 25, 2026, at 8:57 PM Central Time. Estimated time to resolution: Currently Unknown. Cause: Currently Unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCCID 5794, Lincoln City Police Department, Lincoln, OR; FCCID 5833, Tillamook County Emergency Communications District, Tillamook, OR.
Jul 26, 06:29 CDT

Jul 26, 2026

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

RedSky E911 Anywhere and Horizon Mobility Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:00 CDT
Scheduled - Please be aware that RedSky will be updating the portals during the times dates listed below starting at 9pm CT. No interruption to API, portal access, or call routing is expected.

WHEN
E911 Anywhere(https://anywhere.e911cloud.com/)
7/23/26 Starting at 9pm CT

Horizon Mobility(https://wxc.e911cloud.com/)(https://horizon.e911cloud.com/)
7/23/26 Starting at 9pm CT
Jul 17, 17:42 CDT

Jul 22, 2026

VoIP Positioning Center (VPC) Incident Notice (TT 1035921)
Resolved - This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally in the affected region. Start time: 03:11:32 AM CST. Resolved time: 04:52:08 AM CT. Cause: external vendor maintenance. Affected PSAPs: Butte County Sheriff Oroville Butte CA; Chico Police Department Butte CA; Csu Chico Police Department Butte CA; Oroville Police Department Butte CA; Paradise Police Department Butte CA.
Jul 22, 11:43 CDT
Identified - This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 03:11:32 AM CST. Estimated time to resolution: 08:00 CT. Cause: Vendor maintenance. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: Butte County Sheriff Oroville Butte CA; Chico Police Department Butte CA; Csu Chico Police Department Butte CA; Oroville Police Department Butte CA; Paradise Police Department Butte CA.
Jul 22, 07:02 CDT
Investigating - This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 03:11:32 AM CST. Estimated time to resolution: 8:00 am CT. Cause: External vendor maintenance. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: Butte County Sheriff Oroville Butte CA; Chico Police Department Butte CA; Csu Chico Police Department Butte CA; Oroville Police Department Butte CA; Paradise Police Department Butte CA.
Jul 22, 06:59 CDT

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

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