RedSky Technologies
VoIP Positioning Center (VPC) Incident Notice ? TT 894268
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:13 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:20 CST
VoIP Positioning Center (VPC) Incident Notice ? TT 880064
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/03/2025 01:27 PM CT with an expected time to resolution of Unknown. Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lees Summit Police Department (FCC ID: 3846) Jackson County, MO. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT880064 or your service provider.
Dec 03, 2025 - 18:38 CST
VoIP Positioning Center (VPC) Incident Notice ? TT 894268
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:16 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:21 CST
VoIP Positioning Center (VPC) Incident Notice ? TT 894268
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:15 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:21 CST
VoIP Positioning Center (VPC) Incident Notice ? TT 880064
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/03/2025 01:27 PM CT with an expected time to resolution of Unknown. Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lees Summit Police Department (FCC ID: 3846) Jackson County, MO. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT880064 or your service provider.
Dec 03, 2025 - 18:39 CST
VoIP Positioning Center (VPC) Incident Notice ? TT 880064
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/03/2025 01:27 PM CT with an expected time to resolution of Unknown. Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lees Summit Police Department (FCC ID: 3846) Jackson County, MO. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT880064 or your service provider.
Dec 03, 2025 - 18:38 CST

About This Site

Welcome to the status page for RedSky Technologies. Here you will find the current status of each of the portals as well as sign up for alert and release notifications.

Uptime over the past 90 days. View historical uptime.
E911 Anywhere Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Availability Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Horizon Mobility for Webex Calling Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Availability Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Horizon Mobility for Service Providers Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Portal Availability Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Testing Non Production Operational
Call Routing Operational
API Operational
Portal Availability Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

RedSky E911 Anywhere and Horizon Mobility Release Feb 10, 2026 21:00-22:00 CST

Please be aware that RedSky will be updating the portals during the times dates listed below starting at 9pm CT and access to the portal may be affected. Call routing will NOT be impacted.

WHEN
E911 Anywhere(https://anywhere.e911cloud.com/)
2/10/26 Starting at 9pm CT

Horizon Mobility(https://wxc.e911cloud.com/)(https://horizon.e911cloud.com/)
2/12/26 Starting at 9pm CT


RELEASE NOTES
Please follow the link below to our Support Portal for the release notes. The Support Portal is also a great place to find the most up to date documentation, videos and track ticket statuses.
https://support.redskytech.com/hc/en-us/articles/46236777771163-E911-Cloud-Solutions-Version-25-5-0
Posted on Feb 03, 2026 - 15:03 CST
Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
VoIP Positioning Center (VPC) Incident Notice (TT 916248)
Resolved - This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-01-28 12:09:19 CST with an expected time to resolution of 2026-01-30 11:30 CST. The cause of the outage is: A configuration change was implemented. The issue affected 9 1 1 call delivery to the following PSAPs: FCC ID 3608 Brown County PSAP, Brown County, MN; FCC ID 3687 Murray County Sheriff's Office, Murray County, MN. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 916248 or your service provider.
Jan 30, 12:32 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-01-28 12:09:19 CST with an expected time to resolution of Unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCC ID 3608 Brown County PSAP, Brown County, MN; FCC ID 3687 Murray County Sheriff's Office, Murray County, MN. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 916248 or your service provider.
Jan 29, 11:35 CST
VoIP Positioning Center (VPC) Incident Notice (TT 916248)
Resolved - This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-01-28 12:09:19 CST with an expected time to resolution of 2026-01-30 11:30 CST. The cause of the outage is: A configuration change was implemented. The issue affected 9 1 1 call delivery to the following PSAPs: FCC ID 3608 Brown County PSAP, Brown County, MN; FCC ID 3687 Murray County Sheriff's Office, Murray County, MN. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 916248 or your service provider.
Jan 30, 12:31 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-01-28 12:09:19 CST with an expected time to resolution of Unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCC ID 3608 Brown County PSAP, Brown County, MN; FCC ID 3687 Murray County Sheriff's Office, Murray County, MN. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 916248 or your service provider.
Jan 29, 11:34 CST
VoIP Positioning Center (VPC) Incident Notice (TT 916248)
Resolved - This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-01-28 12:09:19 CST with an expected time to resolution of 2026-01-30 11:30 CST. The cause of the outage is: A configuration change was implemented. The issue affected 9 1 1 call delivery to the following PSAPs: FCC ID 3608 Brown County PSAP, Brown County, MN; FCC ID 3687 Murray County Sheriff's Office, Murray County, MN. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 916248 or your service provider.
Jan 30, 12:30 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-01-28 12:09:19 CST with an expected time to resolution of Unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCC ID 3608 Brown County PSAP, Brown County, MN; FCC ID 3687 Murray County Sheriff's Office, Murray County, MN. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 916248 or your service provider.
Jan 29, 11:31 CST
Jan 29, 2026
Jan 28, 2026

No incidents reported.

Jan 27, 2026
RedSky E911 Anywhere Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 21:00 CST
Update - Please be aware that RedSky will be updating E911Anywhere call routing components to address an issue that causes some emergency calls to be routed to relay center unnecessarily.

This update is scheduled to begin at 9pm CT on 1/27/2026.

No interruptions to portal access, API, or call routing services are expected.
Jan 27, 21:00 CST
Scheduled - Please be aware that RedSky will be updating E911Anywhere and Horizon Mobility call routing components to address an issue that causes some emergency calls to be routed to relay center unnecessarily.

This update is scheduled to begin at 9pm CT on 1/27/2026.

No interruptions to portal access, API, or call routing services are expected.
Jan 26, 15:45 CST
Jan 26, 2026
RedSky E911 Anywhere and Horizon Mobility Release
Completed - The scheduled maintenance has been completed.
Jan 26, 12:44 CST
Scheduled - Please be aware that RedSky will be updating the portals during the times dates listed below starting at 9pm CT and access to the portal may be affected. Call routing will NOT be impacted.

WHEN
E911 Anywhere(https://anywhere.e911cloud.com/)
1/13/26 Starting at 9pm CT

Horizon Mobility(https://wxc.e911cloud.com/)(https://horizon.e911cloud.com/)
1/15/26 Starting at 9pm CT


RELEASE NOTES
Please follow the link below to our Support Portal for the release notes. The Support Portal is also a great place to find the most up to date documentation, videos and track ticket statuses.
https://support.redskytech.com/hc/en-us/articles/45143056140827-E911-Cloud-Solutions-25-4-0-Release-Notes
Jan 6, 13:44 CST
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
VoIP Positioning Center (VPC) Incident Notice (TT 898007)
Resolved - This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-30 13:40 CST with an expected time to resolution of 2026-01-23 15:04 CST. The cause of the outage was: Motorola made a configuration change on the PSAP CHE. Routing in the Prod VPC was restored and a test call was successfully made at 3:04pm Central time 1/23/26.. The issue was affecting 9 1 1 call delivery to the following PSAPs FCCID 6954, Tyler Poice Department, Smith County, Texas. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 898007 or your service provider.
Jan 23, 21:09 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-30 13:40 CST with an expected time to resolution of . The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs FCCID 6954, Tyler Poice Department, Smith County, Texas. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 898007 or your service provider.
Dec 30, 16:18 CST
VoIP Positioning Center (VPC) Incident Notice (TT 898007)
Resolved - This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-30 13:40 CST with an expected time to resolution of 2026-01-23 15:04 CST. The cause of the outage was: Motorola made a configuration change on the PSAP CHE. Routing in the Prod VPC was restored and a test call was successfully made at 3:04pm Central time 1/23/26.. The issue was affecting 9 1 1 call delivery to the following PSAPs FCCID 6954, Tyler Poice Department, Smith County, Texas. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 898007 or your service provider.
Jan 23, 21:08 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-30 13:40 CST with an expected time to resolution of . The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs FCCID 6954, Tyler Poice Department, Smith County, Texas. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 898007 or your service provider.
Dec 30, 16:17 CST
VoIP Positioning Center (VPC) Incident Notice (TT 898007)
Resolved - This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls were being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-30 13:40 CST with an expected time to resolution of 2026-01-23 15:04 CST. The cause of the outage was: Motorola made a configuration change on the PSAP CHE. Routing in the Prod VPC was restored and a test call was successfully made at 3:04pm Central time 1/23/26.. The issue was affecting 9 1 1 call delivery to the following PSAPs FCCID 6954, Tyler Poice Department, Smith County, Texas. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 898007 or your service provider.
Jan 23, 21:06 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-30 13:40 CST with an expected time to resolution of . Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs FCCID 6954, Tyler Poice Department, Smith County, Texas. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 898007 or your service provider.
Dec 30, 16:16 CST
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

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