Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-01-17 07:18 CST with an expected time to resolution of Unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID [571], Butte County Sheriff Oroville, Butte, CA; FCCID [745], Gridley Police Department, Butte, CA; FCCID [610], Chico Police Department, Butte, CA; FCCID [677], Csu Chico Police Department, Butte, CA; FCCID [860], Oroville Police Department, Butte, CA; FCCID [867], Paradise Police Department, Butte, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 909464 or your service provider.
Jan 17, 2026 - 12:54 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-01-17 07:18 CST with an expected time to resolution of Unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID [571], Butte County Sheriff Oroville, Butte, CA; FCCID [745], Gridley Police Department, Butte, CA; FCCID [610], Chico Police Department, Butte, CA; FCCID [677], Csu Chico Police Department, Butte, CA; FCCID [860], Oroville Police Department, Butte, CA; FCCID [867], Paradise Police Department, Butte, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 909464 or your service provider.
Jan 17, 2026 - 12:54 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2026-01-17 07:18 CST with an expected time to resolution of Unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: FCCID [571], Butte County Sheriff Oroville, Butte, CA; FCCID [745], Gridley Police Department, Butte, CA; FCCID [610], Chico Police Department, Butte, CA; FCCID [677], Csu Chico Police Department, Butte, CA; FCCID [860], Oroville Police Department, Butte, CA; FCCID [867], Paradise Police Department, Butte, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 909464 or your service provider.
Jan 17, 2026 - 12:52 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-30 13:40 CST with an expected time to resolution of . The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs FCCID 6954, Tyler Poice Department, Smith County, Texas. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 898007 or your service provider.
Dec 30, 2025 - 16:18 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-30 13:40 CST with an expected time to resolution of . The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs FCCID 6954, Tyler Poice Department, Smith County, Texas. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 898007 or your service provider.
Dec 30, 2025 - 16:17 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-30 13:40 CST with an expected time to resolution of . Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs FCCID 6954, Tyler Poice Department, Smith County, Texas. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 898007 or your service provider.
Dec 30, 2025 - 16:16 CST
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:16 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:21 CST
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:15 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:21 CST
Identified - This is a Update notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . On-premise call handling equipment. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 29, 2025 - 14:13 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing The issue is affecting 9 1 1 call delivery to the following PSAPs: ? FCCID 8097, Mcclain County 9-1-1, Oklahoma on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-12-23 12:16 CST with an expected time to resolution of . Unknown. During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 894268 or your service provider.
Dec 23, 2025 - 15:20 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/03/2025 01:27 PM CT with an expected time to resolution of Unknown. Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lees Summit Police Department (FCC ID: 3846) Jackson County, MO. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT880064 or your service provider.
Dec 03, 2025 - 18:39 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/03/2025 01:27 PM CT with an expected time to resolution of Unknown. Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lees Summit Police Department (FCC ID: 3846) Jackson County, MO. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT880064 or your service provider.
Dec 03, 2025 - 18:38 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/03/2025 01:27 PM CT with an expected time to resolution of Unknown. Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lees Summit Police Department (FCC ID: 3846) Jackson County, MO. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT880064 or your service provider.
Dec 03, 2025 - 18:38 CST
Welcome to the status page for RedSky Technologies. Here you will find the current status of each of the portals as well as sign up for alert and release notifications.
E911 Anywhere
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Portal Availability
Operational
90 days ago
100.0
% uptime
Today
Call Routing
Operational
90 days ago
100.0
% uptime
Today
Horizon Mobility for Webex Calling
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Portal Availability
Operational
90 days ago
100.0
% uptime
Today
Call Routing
Operational
90 days ago
100.0
% uptime
Today
Horizon Mobility for Service Providers
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Portal Availability
Operational
90 days ago
100.0
% uptime
Today
Call Routing
Operational
90 days ago
100.0
% uptime
Today
Testing Non Production
Operational
Call Routing
Operational
API
Operational
Portal Availability
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Scheduled -
Please be aware that RedSky will be updating the portals during the times dates listed below starting at 9pm CT and access to the portal may be affected. Call routing will NOT be impacted.
Unresolved incidents: VoIP Positioning Center (VPC) Incident Notice (TT 909464), VoIP Positioning Center (VPC) Incident Notice (TT 909464), VoIP Positioning Center (VPC) Incident Notice (TT 909464).
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-01-06 18:00 CST with an expected time to resolution of 2026-01-07 06:54 CST. The cause of the outage is a Fiber Cut. The fiber cut has been repaired. The issue was affecting 911 call delivery to the following PSAPs: FCCID 6907, Smith County Sheriffs Office, TX. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 902319 or your service provider.
Jan 7, 14:04 CST
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-01-06 18:00 CST with an expected time to resolution of currently unknown. The cause of the outage is a Fiber Cut. The issue is affecting 911 call delivery to the following PSAPs: FCCID 6907, Smith County Sheriffs Office, TX. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 902319 or your service provider.
Jan 7, 09:32 CST
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-01-06 18:00 CST with an expected time to resolution of 2026-01-07 06:54 CST. The cause of the outage is a Fiber Cut. The fiber cut has been repaired. The issue was affecting 911 call delivery to the following PSAPs: FCCID 6907, Smith County Sheriffs Office, TX. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 902319 or your service provider.
Jan 7, 14:02 CST
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-01-06 18:00 CST with an expected time to resolution of currently unknown. The cause of the outage is a Fiber Cut. The issue is affecting 911 call delivery to the following PSAPs: FCCID 6907, Smith County Sheriffs Office, TX. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 902319 or your service provider.
Jan 7, 09:32 CST
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-01-06 18:00 CST with an expected time to resolution of 2026-01-07 06:54 CST. The cause of the outage is a Fiber Cut. The fiber cut has been repaired. The issue was affecting 911 call delivery to the following PSAPs: FCCID 6907, Smith County Sheriffs Office, TX. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 902319 or your service provider.
Jan 7, 14:00 CST
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2026-01-06 18:00 CST with an expected time to resolution of currently unknown. The cause of the outage is a Fiber Cut. The issue is affecting 911 call delivery to the following PSAPs: FCCID 6907, Smith County Sheriffs Office, TX. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 902319 or your service provider.
Jan 7, 09:30 CST