Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/03/2025 01:27 PM CT with an expected time to resolution of Unknown. Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lees Summit Police Department (FCC ID: 3846) Jackson County, MO. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT880064 or your service provider.
Dec 03, 2025 - 18:39 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/03/2025 01:27 PM CT with an expected time to resolution of Unknown. Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lees Summit Police Department (FCC ID: 3846) Jackson County, MO. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT880064 or your service provider.
Dec 03, 2025 - 18:38 CST
Investigating - This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing During this outage, calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 12/03/2025 01:27 PM CT with an expected time to resolution of Unknown. Unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Lees Summit Police Department (FCC ID: 3846) Jackson County, MO. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT880064 or your service provider.
Dec 03, 2025 - 18:38 CST
Welcome to the status page for RedSky Technologies. Here you will find the current status of each of the portals as well as sign up for alert and release notifications.
E911 Anywhere
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Portal Availability
Operational
90 days ago
100.0
% uptime
Today
Call Routing
Operational
90 days ago
100.0
% uptime
Today
Horizon Mobility for Webex Calling
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Portal Availability
Operational
90 days ago
100.0
% uptime
Today
Call Routing
Operational
90 days ago
100.0
% uptime
Today
Horizon Mobility for Service Providers
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Portal Availability
Operational
90 days ago
100.0
% uptime
Today
Call Routing
Operational
90 days ago
100.0
% uptime
Today
Testing Non Production
Operational
Call Routing
Operational
API
Operational
Portal Availability
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Dec 10, 2025
No incidents reported today.
Dec 9, 2025
No incidents reported.
Dec 8, 2025
No incidents reported.
Dec 7, 2025
No incidents reported.
Dec 6, 2025
No incidents reported.
Dec 5, 2025
No incidents reported.
Dec 4, 2025
No incidents reported.
Dec 3, 2025
Unresolved incidents: VoIP Positioning Center (VPC) Incident Notice ? TT 880064, VoIP Positioning Center (VPC) Incident Notice ? TT 880064, VoIP Positioning Center (VPC) Incident Notice ? TT 880064.
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing No further impact on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-12-01 17:35 CST with an expected time to resolution of 2025-12-02 14:12 CST. . The issue affected 9 1 1 call delivery to the following PSAPs: West-comm-West Cities Police Comm Centerseal Beach (FCC ID: 1043) Orange County, CA, La Habra Police Department (FCC ID: 774) Orange County, CA, Newport Beach Police Department (FCC ID: 847) Orange County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 880603 / 880389 or your service provider.
Dec 2, 22:28 CST
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-12-01 17:35 CST with an expected time to resolution of unknown. The cause of the outage is currently unknown. The issue affected 9 1 1 call delivery to the following PSAPs: West-comm-West Cities Police Comm Centerseal Beach (FCC ID: 1043) Orange County, CA, La Habra Police Department (FCC ID: 774) Orange County, CA, Newport Beach Police Department (FCC ID: 847) Orange County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 880603 / 880389 or your service provider.
Dec 2, 12:00 CST
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing No further impact on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-12-01 17:35 CST with an expected time to resolution of 2025-12-02 14:12 CST. . The issue affected 9 1 1 call delivery to the following PSAPs: West-comm-West Cities Police Comm Centerseal Beach (FCC ID: 1043) Orange County, CA, La Habra Police Department (FCC ID: 774) Orange County, CA, Newport Beach Police Department (FCC ID: 847) Orange County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 880603 / 880389 or your service provider.
Dec 2, 22:24 CST
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-12-01 17:35 CST with an expected time to resolution of unknown. The cause of the outage is currently unknown. The issue affected 9 1 1 call delivery to the following PSAPs: West-comm-West Cities Police Comm Centerseal Beach (FCC ID: 1043) Orange County, CA, La Habra Police Department (FCC ID: 774) Orange County, CA, Newport Beach Police Department (FCC ID: 847) Orange County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 880603 / 880389 or your service provider.
Dec 2, 11:58 CST
Resolved -
This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing No further impact on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-12-01 17:35 CST with an expected time to resolution of 2025-12-02 14:12 CST. . The issue affected 9 1 1 call delivery to the following PSAPs: West-comm-West Cities Police Comm Centerseal Beach (FCC ID: 1043) Orange County, CA, La Habra Police Department (FCC ID: 774) Orange County, CA, Newport Beach Police Department (FCC ID: 847) Orange County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 880603 / 880389 or your service provider.
Dec 2, 22:22 CST
Investigating -
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Regional outage. This outage is believed to have begun at 2025-12-01 17:35 CST with an expected time to resolution of unknown. The cause of the outage is currently unknown. The issue affected 9 1 1 call delivery to the following PSAPs: West-comm-West Cities Police Comm Centerseal Beach (FCC ID: 1043) Orange County, CA, La Habra Police Department (FCC ID: 774) Orange County, CA, Newport Beach Police Department (FCC ID: 847) Orange County, CA. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 880603 / 880389 or your service provider.
Dec 2, 11:56 CST
Completed -
The scheduled maintenance has been completed.
Nov 26, 23:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 21:00 CST
Scheduled -
Please be aware that RedSky will be updating call routing components to address urgent issues causing some calls to not terminate properly as well as some calls routing to relay center unnecessarily.
Updates will occur during the times and dates listed below starting at 9pm CT. No impact to portal access is expected. Call routing will have brief lapses in redundancy, no interruption of service is expected.