RedSky E911 Anywhere and Horizon Mobility Urgent Maintenance

Scheduled Maintenance Report for RedSky Technologies

Completed

The scheduled maintenance has been completed.

Posted Oct 13, 2026 - 22:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 13, 2026 - 21:00 CDT

Scheduled

Please be aware that RedSky will be updating the portals during the times dates listed below starting at 9pm CT. No impact to portal access, API, or call routing is expected.

WHEN
E911 Anywhere(https://anywhere.e911cloud.com/)
10/13/26 Starting at 9:00pm CT

Horizon Mobility(https://wxc.e911cloud.com/)(https://horizon.e911cloud.com/)
10/13/26 Starting at 9:30pm CT

UPDATE INFO
This update changes traffic settings to reduce the occurrence of HTTP 429 (too many requests) responses and fixes an issue which caused some requests (<1%) to be incorrectly rejected as unauthorized.

Posted Oct 12, 2026 - 17:50 CDT

This scheduled maintenance affected: E911 Anywhere (API), Horizon Mobility for Webex Calling (API), and Horizon Mobility for Service Providers (API).