RedSky Horizon Mobility and MyE911 for MAC Release

Scheduled Maintenance Report for RedSky Technologies

Completed

The scheduled maintenance has been completed.

Posted Sep 04, 2026 - 00:19 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 03, 2026 - 21:13 CDT

Scheduled

Please be aware that RedSky will be updating the portals during the times dates listed below starting at 9pm CT and access to the portal may be affected. Call routing will NOT be impacted.

WHEN
Horizon Mobility(https://wxc.e911cloud.com/)(https://horizon.e911cloud.com/)
9/3/25 Starting at 9pm CT

RELEASE NOTES
Please follow the link below to our Support Portal for the release notes. The Support Portal is also a great place to find the most up to date documentation, videos and track ticket statuses.
https://support.redskytech.com/hc/en-us/articles/54920603393563-E911-Cloud-Solutions-26-4-0-and-MyE911-5-2-1-for-MAC-Release-Notes

Posted Aug 25, 2026 - 13:41 CDT

This scheduled maintenance affected: Horizon Mobility for Webex Calling (API, Portal Availability, Call Routing) and Horizon Mobility for Service Providers (API, Portal Availability, Call Routing).