This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally in the affected region. Start time: 9/8/26 9:37 PM Central Time. Resolution: Resolved. Cause: Fiber Cut. Affected PSAPs: 571 Butte County Sheriff (oroville) CA Butte; 743 Glenn County Sheriff (willows) CA Glenn; 745 Gridley Police Department CA Butte; 996 Tehama County Sheriff (Red Bluff) CA Tehama.
Posted Sep 10, 2026 - 08:10 CDT
Identified
This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 9/8/26 9:37 PM Central Time. Estimated time to resolution: Currently unknown. Cause: Fiber Cut. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: 571 Butte County Sheriff (oroville) CA Butte; 743 Glenn County Sheriff (willows) CA Glenn; 745 Gridley Police Department CA Butte; 996 Tehama County Sheriff (Red Bluff) CA Tehama.
Posted Sep 09, 2026 - 08:53 CDT
Investigating
This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 9/8/26 9:37 PM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10-digit 24 by 7 emergency line. Affected PSAPs: 571 Butte County Sheriff (oroville) CA Butte; 743 Glenn County Sheriff (willows) CA Glenn; 745 Gridley Police Department CA Butte; 996 Tehama County Sheriff (Red Bluff) CA Tehama.