VoIP Positioning Center (VPC) Incident Notification (TT 818031)

Incident Report for RedSky Technologies

Investigating

This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing calls are being delivered to the PSAP?s 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-08-26 13:27 CST with an expected time to resolution of Unknown. Currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Elkhart City Communications Center, IN [FCCID 2548]. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 818031 or your service provider.

Posted Aug 26, 2025 - 19:13 CDT

This incident affects: Horizon Mobility for Webex Calling (Call Routing).