This is a Final notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing All services are normalized at this time, and calls are once again being routed via the PSAP's dedicated 911 lines on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-11-12 11:03 CST with an expected time to resolution of 2025-11-13 09:25 CST. The cause of the outage was a fiber cut. The issue affected 9 1 1 call delivery to the following PSAPs: Galesburg-Knox County Emergency Telephone Systems Board, IL, [FCC ID 2231]. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 868179 or your service provider.
Posted Nov 13, 2025 - 16:46 CST
Investigating
This is a Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in network or systems. You may be experiencing Calls being delivered to the PSAP's 10 digit 24 by 7 emergency line on VoIP service, this is a Single PSAP outage. This outage is believed to have begun at 2025-11-12 11:03 CST with an expected time to resolution of unknown. The cause of the outage is currently unknown. The issue is affecting 9 1 1 call delivery to the following PSAPs: Galesburg-Knox County Emergency Telephone Systems Board, IL, [FCC ID 2231]. If you have any questions regarding this notification please reach out to RedSky Technologies support regarding TT 868179 or your service provider.
Posted Nov 12, 2025 - 19:36 CST
This incident affected: E911 Anywhere (Call Routing).